Coordinate protected payments across multi-party transactions.
Give buyers, vendors, and platform operators a clearer view of payment, fulfilment, confirmation, exceptions, and release events.
Illustrative marketplace settlement flow (amounts for demonstration only).
Designed for platforms and multi-vendor networks.
Coordinate complex commerce ecosystems with clear transaction records, role visibility, and verified status updates.
Model each party's role
Clearly define the roles and visibility rights of buyers, third-party sellers, and platform administrators.
Understandable states
Shared status records prevent misunderstandings between buyers, vendors, and platform operators.
Status event listeners
Trigger internal platform logic and automated buyer notifications upon verified payment state transitions.
Plan for exceptions
Structured dispute holds and evidence submission tools for platform arbitration teams.
The marketplace coordination flow.
Harmonizing multi-party milestones into one trackable timeline.
Order Initiation
Platform mints a transaction link for a buyer order containing items from a registered marketplace vendor.
Buyer Deposit
Buyer deposits funds via Mobile Money USSD prompt. Platform and vendor receive status confirmation.
Vendor Delivery
Vendor dispatches the item to the buyer, providing courier waybills and tracking references to the platform.
Confirmation & Release
Buyer confirms item delivery. Release begins according to configured platform rules and fee allocation.
Realistic marketplace use cases.
Qualified scenarios for multi-vendor escrow architecture.
E-Commerce Marketplaces
Online platforms connecting multiple third-party merchants with buyers across Ghana, ensuring payment protection until delivery.
Service Platforms
Marketplaces matching service providers (contractors, repairers, tutors) with clients, using milestone escrow holds.
Platform-Assisted Commerce
Merchant associations or social selling groups coordinating member vendor sales through a centralized trust infrastructure.
Platform governance & transparency.
Clear rules ensure platform integrity across all participating sellers and buyers.
Integration alignment
Platform endpoints must be configured with verified merchant identification and webhook callback URLs.
Fee disclosures
All applicable platform fees and protection charges are transparently displayed before payment authorization.
Arbitration support
Platform operators have access to transaction logs and submitted evidence to manage seller-buyer disputes.
Marketplace Frequently Asked Questions
Answers for platform operators and development partners.
Explore TrustLink Solutions
Choose the workflow that fits your transaction model.
Discuss your marketplace integration.
Connect with our technical team to design protected multi-party workflows for your platform.