Can a TrustLink be shared in any messaging app?

Yes. Once generated in your seller dashboard, you can copy and share the link via WhatsApp, Instagram DM, TikTok, X, or SMS.

What does the buyer see before paying?

The buyer sees a clean checkout page displaying your business name, order items, total amount in GH₵, protection fee, and delivery terms.

When does the seller receive the payment?

Funds are released to the vendor's wallet after the buyer confirms delivery or according to applicable platform rules.

What should a seller do when an order is flagged?

The seller can upload waybill numbers, receipt images, or delivery notes to resolve flagged transactions with TrustLink support.

Built for social-media sellers

Turn buyer hesitation into a clearer path to payment.

Create an order link after agreeing on the sale, share it through WhatsApp, Instagram, TikTok, or another DM, and give the buyer one place to review, pay, and follow the order.

Create a TrustLink See the seller flow

One link for the order

Mobile Money checkout

Shared fulfilment updates

Instagram DM Sale Awaiting Fulfilment

Order Title

Sneaker Order #1042

Shared via WhatsApp Status

Order Total

GH₵450.00

Seller & Buyer Flow

💬 DM inquiry

🔗 Link created

💳 Buyer pays

📦 Fulfil & ship

Illustrative social vendor workflow visual.

Remove friction from social commerce.

Social media DMs are great for sales chats, but payment hesitation causes abandoned deals. TrustLink provides a professional checkout link for every DM order.

Move out of scattered DMs

Turn casual chat negotiations into a structured order link specifying exact item details, price in GH₵, and delivery terms.

Consistent Mobile Money checkout

Buyers pay effortlessly using MTN MoMo, Telecel Cash, or AT Money through immediate USSD Push prompts.

Keep order & shipping together

Update shipping status, paste courier waybill numbers, and notify buyers automatically on the order tracking page.

Clearer order record

Eliminate disputes over price changes or item descriptions with a permanent, timestamped transaction record.

The social vendor sales workflow.

From initial DM inquiry to instant Mobile Money withdrawal.

Agree in DM

Discuss the item, color, size, and price with your customer on WhatsApp, Instagram, TikTok, or X.

Generate TrustLink

Enter order details and price in GH₵ in your seller dashboard to generate a custom checkout URL.

Share link & buyer pays

Paste the link in the DM. The buyer reviews the details and deposits funds via Mobile Money USSD prompt.

Fulfil & withdraw

Ship the package via local courier. Upon buyer confirmation, funds land in your vendor wallet for instant MoMo withdrawal.

Tailored for Ghana's online vendors.

Built for fast-moving social commerce categories.

Apparel & Footwear

Fashion & Sneaker Vendors

High-turnover Instagram and WhatsApp Status boutiques selling clothing and sneakers to customers across Accra, Kumasi, and Takoradi.

Cosmetics

Beauty & Skincare Stores

TikTok and Instagram vendors selling skincare products, wigs, or hair bundles where buyers demand delivery assurance before payment release.

Custom Crafts

Made-to-Order & Preorders

Tailors, artisans, and custom item vendors securing deposit commitments and milestone tracking before commencing production.

Vendor protection & guidelines.

Clear rules protect honest sellers against false claims while maintaining buyer trust.

Shipping proof

Always upload or retain official courier dispatch slips, waybill receipts, or rider contact notes after sending an order.

Accurate descriptions

Ensure product titles, sizes, and colors on your TrustLink match what was agreed in your DM conversation.

Flagged transactions

If a buyer raises an issue, release is paused while support reviews waybills and product photos submitted by both parties.

Vendor Frequently Asked Questions

Got questions about selling with TrustLink?

Can a TrustLink link be shared in any messaging app?

Yes. Once generated in your seller dashboard, you can copy the link and send it via WhatsApp, Instagram DM, TikTok messages, X DMs, or SMS.

What does my buyer see when they open the link?

The buyer sees a clean, professional checkout page featuring your business name, order item details, total amount in GH₵, and standard Mobile Money payment options.

When do I receive the funds in my Mobile Money wallet?

Payment is released to your vendor balance upon buyer delivery confirmation or according to applicable platform review periods. You can withdraw directly to MTN, Telecel, or AT Money.

What should a vendor do if a buyer flags an order?

Submit courier waybills, dispatch messages, and product photos via your seller dashboard or support contact to assist our team in resolving the claim.

Explore TrustLink Solutions

Choose the workflow that fits your transaction model.

Peer-to-Peer Individuals Secure peer-to-peer payments for one-to-one deals. Current Solution Online Vendors Social media DM commerce for Instagram, TikTok, and WhatsApp. For Stores E-Commerce & Stores Direct checkout links and store integration options. For Platforms Marketplaces Multi-party escrow flows for online marketplaces.

Ready to boost your social sales?

Create your free vendor account and start sending TrustLinks to your buyers today.

Create a TrustLink now Contact Support